UniOuter provides a one-stop OEM and ODM service so brand owners can build a complete outdoor or functional apparel line without assembling their own supply chain.What we handle:Product strategy: reviewing your target market, positioning and price points to propose a workable range rather than a random collection.Design and development: turning sketches, reference garments or written briefs into p...

MOQ and lead time both depend on the garment type, fabric and design complexity, so we quote them per project. As a reliable guide:MOQ: from 300-500 pieces per style and colour for most standard styles, designed to keep market-testing costs low. Smaller quantities can be considered in basic fabrics, and multiple colours can often be combined into a single production run.Sampling: 7-14 working days...

Yes. After-sales support is part of the service rather than an extra, and it continues well beyond the shipment date.What we provide:A named account manager who stays with your order, so you are not redirected to a new contact each time.Quality issue handling: evidence-based assessment within 48 hours and a remedy such as replacement, rework, refund or compensation where justified.30-day free rewo...

Our website shows only part of what we can produce, so a missing style is a starting point rather than a dead end.What we can do:Recommend similar styles: send a photo or link and our team will point you to the closest existing designs with comparable construction and materials.Adapt an existing style: starting from a proven pattern is the fastest and most economical route to a new product, changi...

Our outdoor clothing is made from fabrics that are easy to clean and care for, but the right routine is what keeps performance intact.General guidance:Read the care label first. Every style carries specific wash and temperature instructions that take priority over any general rule.Wash separately and close fastenings. Zip zips, close hook-and-loop and empty pockets before washing to avoid abrasion...

Yes. Wholesale and bulk supply are core parts of our business, and pricing improves with volume, order frequency and production efficiency.What wholesale buyers can expect:Tiered pricing: unit price is quoted per style, fabric and quantity, so larger or repeat orders are priced better than one-off trial runs.MOQ from 300-500 pieces per style and colour, with lower entry points available in core fa...

Our outdoor clothing serves two broad audiences: people who choose it for recreation, and organisations that issue it as workwear.Outdoor enthusiasts: hikers, trekkers, climbers, mountaineers, trail runners, campers and travellers who need weather protection, breathability and freedom of movement.Anglers and hunters: users who need durable, weather-resistant gear with camouflage options and quiet ...

If the goods you receive do not meet the agreed specification, contact us as soon as possible so we can resolve it quickly.What to send us:Order and style reference, plus the shipment or container number.Clear photos or video showing the issue, with a close-up of the defect and a wider shot of the affected batch.Quantity affected, and how many units you have unpacked so far.The relevant measuremen...

Yes. We provide a detailed size chart for every style, and reviewing it before ordering is the simplest way to avoid fit problems later.What we can provide:Standard international charts: US, EU, UK and Asia sizing, so you can select the grading that matches your market instead of forcing one chart across all regions.Custom size ranges: your own measurements and grading, including tall, plus, petit...

Once your order is confirmed you are given a clear way to follow it from fabric to container, so you are never guessing where production stands.How order tracking works:Dedicated account manager: a named bilingual contact handles your order and answers status queries in your time zone.Order number and documents: you receive the order number, proforma invoice and production schedule at confirmation...

We accept the main payment methods used in international B2B trade, and the exact terms are confirmed in writing on the proforma invoice before production starts.Accepted methods:T/T bank transfer: the most common option, typically structured as a deposit at order confirmation with the balance settled before shipment. Specific ratios depend on order size, product type and whether we have worked to...

Bulk delivery generally runs 30-60 business days from order confirmation, and 30-50 working days for basic styles once the final sample is approved and materials are ready.What affects the date:Order volume and complexity: larger or technically demanding orders such as multi-layer waterproof shells, flame-retardant workwear or many colourways take longer than repeat orders in standard fabrics.Fabr...

Yes. If a sample does not meet your expectations we work through it with you rather than leaving you with an unusable garment.How it works:Report within the agreed time frame after receiving the sample, with photos and a clear description of what does not match your requirement.Assess against the brief: we compare the sample with your specification, sketch or reference to identify whether the gap ...

Once a sample is dispatched, delivery usually takes around 3-7 business days to arrive, depending on the shipping method and destination.The full sample timeline is worth planning around:Sample production: 7-14 working days for standard styles, and 7-10 days when a rush service is arranged.Stock-fabric samples: can be much faster, sometimes within 3-5 days, because no fabric sourcing is required.C...

The terms overlap, but they describe garments designed for different conditions.Outdoor jacket: typically lighter and shorter, built for spring and autumn and for activity. It prioritises breathability, mobility and packability, and is often a waterproof shell worn over a base layer or fleece. Common uses are hiking, climbing, cycling and daily commuting.Outdoor coat: typically longer and warmer, ...

Our outdoor raincoats are designed for situations where you need reliable protection from rain while staying active.Hiking and trekking: waterproof shells with taped seams and storm hoods that stay dry in sustained rain.Cycling and commuting: shorter cuts with reflective details for visibility and freedom of movement.Fishing: longer waterproof coats, often paired with water-resistant trousers for ...

Our protective workwear is made from flame-retardant materials and can be produced to meet the fire safety standards required in your market.What we offer:Inherently flame-retardant fibres: aramid-based fabrics such as Nomex and Kevlar provide high-temperature resistance and do not rely on a surface treatment that washes out.Treated flame-retardant fabrics: cotton and polycotton constructions with...

Yes. Our outdoor workwear is built with advanced waterproof fabrics, and every waterproof claim is verified by testing rather than assumed.What makes it waterproof:Waterproof and breathable membranes: we use 2-layer, 2.5-layer and 3-layer laminates, with waterproof ratings typically from 5,000 mm to 20,000 mm+ depending on the garment's intended use.Durable water repellent finish: the outer face s...

Our products are centered around customization, striving to provide each customer with unique workwear solutions. Nevertheless, we also fully understand the importance of responding swiftly to customer needs in a rapidly changing market. Therefore, based on market demand and past sales data, we carefully maintain a certain level of inventory to ensure that we can promptly meet customers' immediate...

Absolutely, we pride ourselves on offering comprehensive customization services that cater to the unique needs of our clients. Whether it's integrating a company logo, selecting special colors, or incorporating other personalized designs, we tailor our production process to perfectly align with your branding image and specific work requirements. Here’s a detailed look at how we achieve this: Perso...

Certainly, we are committed to providing comprehensive customization services, aiming to meet each customer's unique brand image and work requirements. In the field of outdoor workwear customization, we boast extensive experience and a professional technical team, capable of offering customers a one-stop solution from design to production. Firstly, we understand that every enterprise has its uniqu...